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1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Module
5 Challenges
3 Std. 30 Min.
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Module
13 Challenges
10 Std. 20 Min.
Pega Customer Decision Hub 8.7 -
Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Application Design
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Mission
Application Design
4 Module
9 Challenges
10 Std. 21 Min.
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The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...
Application Development Foundation
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Mission
Application Development Foundation
1 Mission
6 Module
4 Challenges
14 Std. 50 Min.
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Begin your journey to learn about the Application Development capability of Pega Platform™.
Asynchronous Processing Design
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Mission
Asynchronous Processing Design
1 Modul
2 Challenges
2 Std. 59 Min.
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The Asynchronous Processing Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
5 Module
3 Challenges
3 Std. 50 Min.
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Mission
Business Architect
2 Missions
2 Module
1 day 50 Min.
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Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Case Management Foundation
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Mission
Case Management Foundation
14 Module
14 Challenges
7 Std. 55 Min.
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Begin your journey to learn about Pega’s Case Management capability.
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Module
8 Challenges
6 Std. 30 Min.
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
6 Module
8 Challenges
13 Std. 20 Min.
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...