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Downloading and using a local asset file
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Challenge
Downloading and using a local asset file
2 Aufgaben
15 Min.
Pega Robotic Automation 22.1 -
You are a part of the team building a robotic project for a Customer Support division of a banking company. Your task is to create an automation tha...
Standardwerte für Eigenschaften festlegen
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Challenge
Standardwerte für Eigenschaften festlegen
4 Aufgaben
10 Min.
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Enabling Pega Customer Decision Hub agents
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Challenge
Enabling Pega Customer Decision Hub agents
2 Aufgaben
5 Min.
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Simulating an external data source
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Challenge
Simulating an external data source
3 Aufgaben
10 Min.
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Granting robot access and distributing work
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Challenge
Granting robot access and distributing work
7 Aufgaben
30 Min.
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To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...
Implementing interactions and activities
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Challenge
Implementing interactions and activities
16 Aufgaben
45 Min.
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When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Aufgaben
10 Min.
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Importing Pega Robot Manager
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Challenge
Importing Pega Robot Manager
2 Aufgaben
15 Min.
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
Installing Package Server
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Challenge
Installing Package Server
2 Aufgaben
15 Min.
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MyTown wants to assign and manage the execution of automations to appropriate tasks by using the Pega Robot Manager™. The deployment of automations to...
Installing Pega Robot Studio
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Challenge
Installing Pega Robot Studio
4 Aufgaben
15 Min.
Pega Robotic Automation 22.1 -
The challenges in the Robotic System Architect mission require Pega Robot Studio v22, Google Chrome, and the challenge assets. Google Chrome must be...