Search
Application data manipulation
-
Modul
Application data manipulation
2 Themen
15 Min.
-
In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...
Application data manipulation in Dev Studio
-
Modul
Application data manipulation in Dev Studio
2 Themen
25 Min.
-
Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.
Building a Data Model for Business Architects
-
Modul
Building a Data Model for Business Architects
6 Themen
1 Std. 35 Min.
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Capturing and presenting data
-
Modul
Capturing and presenting data
3 Themen
45 Min.
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Configuring common phrases for agents
-
Modul
Configuring common phrases for agents
1 Thema
10 Min.
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a data relationship
-
Modul
Creating a data relationship
2 Themen
30 Min.
-
Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating and setting application variables
-
Modul
Creating and setting application variables
1 Thema
20 Min.
-
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Creating Customer Service data sources
-
Modul
Creating Customer Service data sources
1 Thema
10 Min.
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
-
Modul
Creating Data Objects
3 Themen
30 Min.
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Customizing the customer service user interface
-
Modul
Customizing the customer service user interface
2 Themen
15 Min.
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...