Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...