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Extending Service-Level Agreement configurations
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Modul
Extending Service-Level Agreement configurations
2 Themen
30 Min.
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In Dev Studio, you can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment...
Auto-balancing in Pega Robot Manager
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Modul
Auto-balancing in Pega Robot Manager
5 Themen
30 Min.
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Automating actions when a property value changes
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Modul
Automating actions when a property value changes
1 Thema
15 Min.
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
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Modul
Background processing
4 Themen
50 Min.
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Circumstancing Case processing
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Modul
Circumstancing Case processing
4 Themen
50 Min.
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Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Citrix robotic project design
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Modul
Citrix robotic project design
1 Thema
25 Min.
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Creating a Pega Platform application
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Modul
Creating a Pega Platform application
3 Themen
40 Min.
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating Customer Service data sources
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Modul
Creating Customer Service data sources
1 Thema
10 Min.
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Decision tables and trees
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Modul
Decision tables and trees
4 Themen
35 Min.
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a reporting strategy
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Modul
Defining a reporting strategy
4 Themen
1 Std. 55 Min.
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...