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Configuring a data source
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Challenge
Configuring a data source
1 Aufgabe
15 Min.
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Configuring business conditions
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Challenge
Configuring business conditions
2 Aufgaben
5 Min.
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
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Challenge
Configuring intelligent routing
2 Aufgaben
10 Min.
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
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Challenge
Configuring organization structure
6 Aufgaben
15 Min.
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
4 Aufgaben
30 Min.
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
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Challenge
Configuring the Email Manager portal
3 Aufgaben
15 Min.
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating Windows form and procedure automations
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Challenge
Creating Windows form and procedure automations
9 Aufgaben
45 Min.
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The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...
Creating data relationships in Views
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Challenge
Creating data relationships in Views
4 Aufgaben
10 Min.
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The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating solutions and projects
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Challenge
Creating solutions and projects
1 Aufgabe
15 Min.
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Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...
Creating a SOAP connector
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Challenge
Creating a SOAP connector
3 Aufgaben
30 Min.
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Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...