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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
1 Std. 20 Min.
Pega PlatformTM provides the support for offline processing in mobile apps. Offline-enabled mobile apps allow users to create cases and work on...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
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