Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...