Search
Avoiding overexposure of actions
-
Módulo
Avoiding overexposure of actions
2 Temas
20 minutos
-
Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
-
Módulo
Defining and managing customer actions
4 Temas
35 minutos
-
In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Next-Best-Action on digital
-
Módulo
Next-Best-Action on digital
2 Temas
25 minutos
-
Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
-
Módulo
Presenting a single offer on the web
3 Temas
25 minutos
-
Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
Running Pega Customer Decision Hub setup wizard
-
Reto
Running Pega Customer Decision Hub setup wizard
4 Tareas
45 minutos
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Use Case - Creating a new contact policy
-
Reto
Use Case - Creating a new contact policy
2 Tareas
1 h
-
The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...