Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...

Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Predicting customer churn is a crucial challenge, as losing customers can significantly impact profitability. To address this requirement, you can use...

Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...

In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...

Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...