Search
Customer Service Developer
-
Misión
Customer Service Developer
3 Misiones
3 Módulos
3 Retos
22 horas
-
In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
-
Misión
Customer Service Low-Code Developer
5 Misiones
7 Módulos
6 Retos
1 day 15 horas 42 minutos
-
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
-
Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
-
Misión
Lead System Architect
8 Misiones
1 Módulo
1 Reto
2 days 12 horas 35 minutos
-
The Lead System Architect mission is an advanced mission for Certified Pega Senior System Architects who are ready to take on the Certified Pega Lead...
Pega Call
-
Misión
Pega Call
6 Módulos
2 horas 15 minutos
-
Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
-
Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30 minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Customer Service Foundation
-
Misión
Pega Customer Service Foundation
6 Módulos
3 Retos
3 horas 20 minutos
-
Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
-
Misión
Pega Digital Messaging
8 Módulos
7 Retos
5 horas 40 minutos
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Smart Claims Engine Foundation
-
Misión
Pega Smart Claims Engine Foundation
4 Módulos
2 horas 25 minutos
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...