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Capturing and presenting data
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Módulo
Capturing and presenting data
3 Temas
45 minutos
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Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Configuring chat queues and routing
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Módulo
Configuring chat queues and routing
5 Temas
40 minutos
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Módulo
Configuring Digital Messaging Manager
8 Temas
1 h 10 minutos
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a data relationship
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Módulo
Creating a data relationship
2 Temas
30 minutos
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Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating Customer Service data sources
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Módulo
Creating Customer Service data sources
1 Tema
10 minutos
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
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Módulo
Creating Data Objects
3 Temas
30 minutos
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Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Szenariobasierte Test-Cases erstellen und ausführen
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Módulo
Szenariobasierte Test-Cases erstellen und ausführen
2 Temas
25 minutos
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
The Data Model
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Módulo
The Data Model
4 Temas
50 minutos
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Validating data against business logic
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Módulo
Validating data against business logic
1 Tema
15 minutos
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Validate user data against business logic to avoid invalid data within applications.
Validating data in Dev Studio
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Módulo
Validating data in Dev Studio
1 Tema
20 minutos
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Extend the configuration of Validate Rules in Dev Studio by applying edit Validate Rules to test data formats, qualifying Validation logic, and using...