Search
Configuring Constellation applications
-
Módulo
Configuring Constellation applications
7 Temas
1 h 33 minutos
Pega Platform 8.8 -
Nota: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
-
Módulo
Configuring Cosmos React applications
7 Temas
1 h 33 minutos
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Creating a case from email
-
Módulo
Creating a case from email
2 Temas
20 minutos
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Customizing the appearance of a form
-
Módulo
Customizing the appearance of a form
4 Temas
40 minutos
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Design system history and definition
-
Módulo
Design system history and definition
3 Temas
41 minutos
-
This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Designing reports with multiple sources
-
Módulo
Designing reports with multiple sources
4 Temas
55 minutos
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Determination of user and business needs
-
Módulo
Determination of user and business needs
4 Temas
47 minutos
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
-
Módulo
Determining user and business needs
4 Temas
47 minutos
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Email bot cases and responses
-
Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Módulo
Email Manager portal
6 Temas
55 minutos
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...