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Features of the Pega Cosmos design system
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Módulo
Features of the Pega Cosmos design system
5 Temas
1 h 15Â minutos
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.Â
Form autofill
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Módulo
Form autofill
3 Temas
20Â minutos
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Full Case Views
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Módulo
Full Case Views
1 Tema
25Â minutos
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Grouping fields in Views
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Módulo
Grouping fields in Views
1 Tema
10Â minutos
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Identifying duplicate Cases
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Módulo
Identifying duplicate Cases
1 Tema
10Â minutos
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55Â minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Managementâ„¢ application.
Inviting users to an application
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Módulo
Inviting users to an application
1 Tema
10Â minutos
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access
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Módulo
Managing application access
2 Temas
25Â minutos
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Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Managing application access for Business Architects
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Módulo
Managing application access for Business Architects
2 Temas
30Â minutos
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User management is fundamental to the successful implementation of a Pega Platformâ„¢ application.  Â
As a Pega Business Architect, in order to...
Managing Case relationships for the Business Architect
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Módulo
Managing Case relationships for the Business Architect
3 Temas
40Â minutos
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As a Pega Business Architect, understanding Case relationships enables you to design Pega Platformâ„¢ solutions that solve complex business processes...