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Data and Integration Intermediate
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Misión
Data and Integration Intermediate
6 Módulos
7 Retos
5 horas 55 minutos
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Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
User Experience (UX) Design
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Misión
User Experience (UX) Design
5 Módulos
1 Reto
3 horas 2 minutos
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Adding an external data source to a data type
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Módulo
Adding an external data source to a data type
2 Temas
30 minutos
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Configure data types based on external data models to simplify integration with external systems.
Application migration
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Módulo
Application migration
3 Temas
30 minutos
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An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
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Módulo
Application Rulesets
3 Temas
35 minutos
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Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
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Módulo
Application versioning
1 Tema
15 minutos
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Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Creating a case from email
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Módulo
Creating a case from email
2 Temas
20 minutos
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating Customer Service data sources
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Módulo
Creating Customer Service data sources
1 Tema
10 minutos
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Exchanging data with other applications
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Módulo
Exchanging data with other applications
2 Temas
30 minutos
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...