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Citrix robotic project design

  • Módulo

    Citrix robotic project design

    1 Tema

    25 minutos

    Pega Robotic Automation 19.1 Visible to: All users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Components

Designing a mobile app experience

Designing UI for multiple devices

Out-of-the-box configurations

Configuring chat queues and routing

  • Módulo

    Configuring chat queues and routing

    5 Temas

    40 minutos

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring common phrases for agents

Configuring Digital Messaging Manager

Creating custom tabs

  • Módulo

    Creating custom tabs

    2 Temas

    25 minutos

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Creating workgroups and assignment types in Pega Robot Manager

  • Módulo

    Creating workgroups and assignment types in Pega Robot Manager

    1 Tema

    10 minutos

    Pega Robot Manager 8.5.1 Visible to: All users
  • Create work groups and assignment types directly in Pega Robot Manager.

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