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Data and Integration Intermediate
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Misión
Data and Integration Intermediate
6 Módulos
7 Retos
5 horas 55 minutos
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Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
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Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
End-to-end Pega Customer Decision Hub Implementation
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Misión
End-to-end Pega Customer Decision Hub Implementation
22 Retos
9 horas 25 minutos
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Preparation for 1:1 Customer Engagement Implementation
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Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7 horas 10 minutos
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Adding an external data source to a data type
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Módulo
Adding an external data source to a data type
2 Temas
30 minutos
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Configure data types based on external data models to simplify integration with external systems.
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Creating a case from email
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Módulo
Creating a case from email
2 Temas
20 minutos
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Integration errors
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Módulo
Integration errors
3 Temas
30 minutos
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Exchanging data with other applications
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Módulo
Exchanging data with other applications
2 Temas
30 minutos
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...