Skip to main content

Search

Pega tools that support Scrum for Business Architects

Designing a mobile app experience

Designing UI for multiple devices

Configuring common phrases for agents

Content administration

  • Módulo

    Content administration

    10 Temas

    1 h 45 minutos

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating a Pega Platform application

Creating and testing personas

  • Módulo

    Creating and testing personas

    2 Temas

    15 minutos

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating custom tabs

  • Módulo

    Creating custom tabs

    2 Temas

    25 minutos

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Regeln erstellen und aktualisieren

Customizing the customer service user interface

  • Módulo

    Customizing the customer service user interface

    2 Temas

    15 minutos

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice