Search
Data and Integration Intermediate
-
Misión
Data and Integration Intermediate
6 Módulos
7 Retos
5 horas 55 minutos
-
Continue learning about data and integration using Pega Platform™.
User Experience (UX) Design
-
Misión
User Experience (UX) Design
5 Módulos
1 Reto
3 horas 2 minutos
-
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Email Bots for Pega Customer Service
-
Misión
Email Bots for Pega Customer Service
4 Módulos
3 Retos
2 horas 35 minutos
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Senior System Architect
-
Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8 horas 55 minutos
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Adding an external data source to a data type
-
Módulo
Adding an external data source to a data type
2 Temas
30 minutos
-
Configure data types based on external data models to simplify integration with external systems.
Mobile apps for Pega applications
-
Módulo
Mobile apps for Pega applications
2 Temas
20 minutos
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Creating a case from email
-
Módulo
Creating a case from email
2 Temas
20 minutos
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating Customer Service data sources
-
Módulo
Creating Customer Service data sources
1 Tema
10 minutos
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Debugging system performance
-
Módulo
Debugging system performance
3 Temas
1 h
-
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Defining a reporting strategy
-
Módulo
Defining a reporting strategy
4 Temas
1 h 55 minutos
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...