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Application Design

  • Mission

    Application Design

    4 Modules

    9 Challenges

    10 hrs 21 mins

    Visible to all users
  • The Application Design mission is an advanced mission for senior system architects who are ready to take on the Pega Certified Lead System Architect...

Asynchronous Processing Design

  • Mission

    Asynchronous Processing Design

    1 Module

    2 Challenges

    2 hrs 49 mins

    Visible to all users
  • The Asynchronous Processing Design mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the...

Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Modules

    5 Challenges

    6 hrs 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Customer Service Low-Code Developer

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    7 Modules

    7 Challenges

    8 hrs 50 mins

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...

Data and Integration Intermediate

  • Mission

    Data and Integration Intermediate

    8 Modules

    8 Challenges

    6 hrs 40 mins

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

Data Modeling

  • Mission

    Data Modeling

    2 Modules

    4 Challenges

    3 hrs 57 mins

    Visible to all users
  • The Data Modeling mission covers modules and topics required to design a data model that facilitates reuse and simplifies maintenance of the...

Deployment and Testing Design

  • Mission

    Deployment and Testing Design

    2 Modules

    1 Challenge

    2 hrs 34 mins

    Visible to all users
  • The Deployment and Testing mission is an advanced mission for senior system architects who are ready to take on the lead system architect (LSA) role...

Email Bots for Pega Customer Service

  • Mission

    Email Bots for Pega Customer Service

    4 Modules

    3 Challenges

    2 hrs 40 mins

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Lead System Architect

  • Mission

    Lead System Architect

    1 Module

    1 Challenge

    9 Missions

    41 hrs 58 mins

    Visible to all users
  • The Lead System Architect mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the lead...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 hrs 40 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

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