Module

Completing work on time

Archived

2 Rubriques

25 mins

Visible par : All users

Applies to: Pega Platform 8.5

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

Débutant

Case Management

Anglais

Après avoir terminé ce module, vous pourrez :

Identify how goals and deadlines establish expectations for completing work

Identify the elements of a goal and deadline interval

Configure goals and deadlines to increase the urgency of work

Configure escalation behavior for goals and deadlines

Low-Code App Builder v2

Service-Level Agreements

10 mins

Additional tasks for setting goals and deadlines

10 mins

Quiz du module

5 mins

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