Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Design reports to analyze Case data and provide insight into processes and workflows.

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...