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Building the Customer Insights Cache
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Module
Building the Customer Insights Cache
9 Rubriques
1h 45 mins
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Citrix robotic project design
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Module
Citrix robotic project design
1 Rubrique
25 mins
Pega Robotic Automation 19.1 -
Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...
Creating a case from email
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Module
Creating a case from email
2 Rubriques
20 mins
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating custom tabs
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Module
Creating custom tabs
2 Rubriques
25 mins
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Debugging system performance
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Module
Debugging system performance
3 Rubriques
1h
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Team application development
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Module
Team application development
1 Rubrique
20 mins
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Enabling accessibility features in applications
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Module
Enabling accessibility features in applications
1 Rubrique
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Fundamental concepts of Constellation
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Module
Fundamental concepts of Constellation
3 Rubriques
40 mins
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
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Module
UX design fundamentals
4 Rubriques
1h 20 mins
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Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Implement PDF files with robotic automations
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Module
Implement PDF files with robotic automations
7 Rubriques
57 mins
Pega Robotic Automation 19.1 -
Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...