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Application Development Intermediate

Preparation for 1:1 Customer Engagement Implementation

  • Mission

    Preparation for 1:1 Customer Engagement Implementation

    2 Modules

    9 Défis

    6 heures 30 mins

    Visible to all users
  • Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...

Activities

Activities and automations

  • Module

    Activities and automations

    3 Rubriques

    35 mins

    Pega Platform 8.8 Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...

Automating actions when a property value changes

Background processing

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to all users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Circumstancing case processing

Creating a case from email

Deployment Manager

  • Module

    Deployment Manager

    4 Rubriques

    38 mins

    All Products Visible to all users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

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