Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...

You just arrived on the GoGoRoad application development project as a Pega Business Architect. 

GoGoRoad is a membership-based automotive service...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...

The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...