Search
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Rubriques
1h 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Conduct usability testing
-
Module
Conduct usability testing
3 Rubriques
20 mins
-
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Decision tables and trees
-
Module
Decision tables and trees
4 Rubriques
35 mins
-
Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Rubriques
1h 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
-
Module
Designing reports with multiple sources
4 Rubriques
55 mins
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Enabling accessibility features in applications
-
Module
Enabling accessibility features in applications
1 Rubrique
20 mins
-
In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
Flow Action processing
-
Module
Flow Action processing
2 Rubriques
20 mins
-
In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...
Fundamental concepts of Constellation
-
Module
Fundamental concepts of Constellation
3 Rubriques
40 mins
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
-
Module
UX design fundamentals
4 Rubriques
1h 20 mins
-
Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Managing concurrent Case access
-
Module
Managing concurrent Case access
1 Rubrique
15 mins
-
Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...