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Application Development Intermediate
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Mission
Application Development Intermediate
7 Modules
7 Défis
8 heures 35 mins
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Take the next step in your journey towards mastering Application Development.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Défis
5 heures 15 mins
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Continue learning about case management using Pega Platform™.
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
3 Missions
7 Modules
6 Défis
21 heures 57 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Défis
5 heures 55 mins
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Continue learning about data and integration using Pega Platform™.
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Défis
9 heures 25 mins
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Modules
5 Défis
3 heures 54 mins
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Government Platform Technical Applications
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Mission
Pega Government Platform Technical Applications
1 Mission
6 Défis
8 heures 9 mins
Pega Government Platform 8.7 -
Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...
Pega Voice AI
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Mission
Pega Voice AI
8 Modules
2 heures 50 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
11 Défis
6 heures 45 mins
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...