Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Testing engagement policy conditions using an audience simulation

Testing a decision strategy

Testing Buddy prompts

  • Défi

    Testing Buddy prompts

    6 Tâches

    30 mins

    Pega Knowledge Buddy '24.1 Visible to: All users
  • Note: This challenge assumes that you have completed the previous challenges in the Pega Knowledge Buddy mission and shares the practice environment with...

Testing decision strategies

  • Défi

    Testing decision strategies

    4 Tâches

    30 mins

    Pega Platform Visible to: All users
  • A decision strategy that produces the next-best-label Action is set up in the application. The purpose of the decision strategy is to select the label...

Testing engagement policies with personas in Pega Customer Decision Hub

  • Défi

    Testing engagement policies with personas in Pega Customer Decision Hub

    3 Tâches

    15 mins

    Visible to: All users
  • U+ Bank is cross-selling on the web and has implemented some engagement policies to ensure that customers get only tailored relevant offers.

    To...

Training a topic model to improve email routing

Training the email bot to understand topics

  • Défi

    Training the email bot to understand topics

    1 Tâche

    15 mins

    Visible to: All users
  • U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...

Updating a dialog

Updating a Knowledge Buddy

  • Défi

    Updating a Knowledge Buddy

    5 Tâches

    5 mins

    Pega Knowledge Buddy '24.1 Visible to: All users
  • Users in your organization have reported that the Knowledge Buddy you created does not answer one of the more commonly received questions from your...

Updating existing actions

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice