Cases are assigned to users to complete Tasks. For example, an employee expense report that requires approval by the manager of a cost center or a...

Coupled with automated unit tests and test suites, monitor the quality of the rules in your Pega Platform™ application to ensure quality before you...

Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Automate decision-making to reduce processing time and ensure consistency between Cases.

Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...

Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...

While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...

Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...