Search
Managing Case relationships for the Business Architect
-
モジュール
Managing Case relationships for the Business Architect
3 トピック
40 分
-
As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...
Case Life Cycle design for Business Architects
-
モジュール
Case Life Cycle design for Business Architects
6 トピック
1時間 15 分
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Controlling Case workflow for Business Architects
-
モジュール
Controlling Case workflow for Business Architects
6 トピック
1時間 25 分
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Business case for accessibility
-
モジュール
Business case for accessibility
3 トピック
35 分
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Implementing and deploying Pega Care Management
-
モジュール
Implementing and deploying Pega Care Management
6 トピック
55 分
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Pega Robotic Process Automation
-
モジュール
Pega Robotic Process Automation
8 トピック
1時間 5 分
-
Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Working in the Patient 360 profile
-
モジュール
Working in the Patient 360 profile
8 トピック
1時間 35 分
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Adding a duplicate Case search for BAs
-
チャレンジ
Adding a duplicate Case search for BAs
4 タスク
15 分
-
In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding optional actions to a workflow for BAs
-
チャレンジ
Adding optional actions to a workflow for BAs
2 タスク
10 分
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Approving work for BAs
-
チャレンジ
Approving work for BAs
5 タスク
20 分
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...