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Application Development Intermediate

Senior System Architect

Activities

Activities and Automations

  • モジュール

    Activities and Automations

    3 トピック

    35 分

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Automating actions when a property value changes

Background processing

Circumstancing Case processing

Implementing service requests

  • モジュール

    Implementing service requests

    3 トピック

    20 分

    Pega Customer Service 8.7 Visible to: All users
  • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service Case Management Edition introduction

  • モジュール

    Pega Customer Service Case Management Edition introduction

    3 トピック

    20 分

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Promoting rule reuse with relevant records

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