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Enabling Pega Customer Decision Hub agents
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チャレンジ
Enabling Pega Customer Decision Hub agents
2 タスク
5 分
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Exercise setup - Business Operations environment
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チャレンジ
Exercise setup - Business Operations environment
1 タスク
15 分
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...
Exercise setup - Development environment
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チャレンジ
Exercise setup - Development environment
1 タスク
15 分
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...
Exercise setup - Orchestrator configuration
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チャレンジ
Exercise setup - Orchestrator configuration
2 タスク
30 分
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To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
注: This step...
Importing customer data from a CSV
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チャレンジ
Importing customer data from a CSV
2 タスク
10 分
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Populating sample data using Monte Carlo data sets
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チャレンジ
Populating sample data using Monte Carlo data sets
5 タスク
20 分
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Refining an Agile Workbench backlog
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チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Reviewing log files
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チャレンジ
Reviewing log files
1 タスク
15 分
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Running Pega Customer Decision Hub setup wizard
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チャレンジ
Running Pega Customer Decision Hub setup wizard
4 タスク
45 分
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...