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Training the email bot

Working with a deployment pipeline

  • モジュール

    Working with a deployment pipeline

    6 トピック

    39 分

    Visible to: All users
  • In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...

Working with the Merge pipeline

  • モジュール

    Working with the Merge pipeline

    5 トピック

    34 分

    All Products Visible to: All users
  • In this module, you will learn how to perform the following tasks:

    • Create and edit a Merge pipeline
    • Work with a branch, and then submit the branch...

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assignment Overview

  • チャレンジ

    Assignment Overview

    1 タスク

    10 分

    Visible to: All users
  • U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...

Configuring and managing a deployment pipeline

  • チャレンジ

    Configuring and managing a deployment pipeline

    8 タスク

    15 分

    Visible to: All users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring intelligent routing

  • チャレンジ

    Configuring intelligent routing

    2 タスク

    10 分

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • チャレンジ

    Configuring the Email Manager portal

    3 タスク

    15 分

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

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