Search
Pega CLM and KYC Foundation
-
ミッション
Pega CLM and KYC Foundation
7 モジュール
6 時間
-
Discover the Pega Client Lifecycle Management and Know Your Customer™ strategic application, which can solve the problems that financial institutions...
Pega Customer Decision Hub Foundation
-
ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
-
ミッション
Pega Customer Service Foundation
6 モジュール
3 チャレンジ
3 時間 20 分
-
Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
-
ミッション
Pega Digital Messaging
8 モジュール
7 チャレンジ
5 時間 40 分
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Smart Claims Engine Foundation
-
ミッション
Pega Smart Claims Engine Foundation
4 モジュール
2 時間 25 分
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
ミッション
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 チャレンジ
1時間 30 分
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business...
Architecture and design during the Prepare phase
-
モジュール
Architecture and design during the Prepare phase
6 トピック
1時間 30 分
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Authenticating customers using Digital Messaging
-
モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
-
Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Business conditions
-
モジュール
Business conditions
2 トピック
20 分
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring chat queues and routing
-
モジュール
Configuring chat queues and routing
5 トピック
40 分
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...