Skip to main content

Search

Pega Customer Service Case Management Edition

  • ミッション

    Pega Customer Service Case Management Edition

    2 モジュール

    3 チャレンジ

    1時間 30 分

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Preparation for 1:1 Customer Engagement Implementation

Service requests

Creating a new entity

Creating a new service request

Creating new aggregates on streamable data

Enabling Pega Customer Decision Hub agents

Populating sample data using Monte Carlo data sets

  • チャレンジ

    Populating sample data using Monte Carlo data sets

    5 タスク

    20 分

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Running Pega Customer Decision Hub setup wizard

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice