Search
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Evaluating application data with Insights for Business Architects
-
モジュール
Evaluating application data with Insights for Business Architects
1 トピック
20 分
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Configuring a dashboard
-
モジュール
Configuring a dashboard
1 トピック
15 分
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Debugging system performance
-
モジュール
Debugging system performance
3 トピック
1時間
-
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Designing reports with multiple sources
-
モジュール
Designing reports with multiple sources
4 トピック
55 分
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Measuring system performance
-
モジュール
Measuring system performance
5 トピック
1時間 25 分
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
MLOps
-
モジュール
MLOps
3 トピック
30 分
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring your contact center with Insights
-
モジュール
Monitoring your contact center with Insights
2 トピック
15 分
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
-
モジュール
Next best action and customer interactions
2 トピック
20 分
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Customer Decision Hub for Collections
-
モジュール
Pega Customer Decision Hub for Collections
6 トピック
45 分
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...