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Applying NLP for Case classification

  • モジュール

    Applying NLP for Case classification

    1 トピック

    10 分

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Architecture and design during the Prepare phase

  • モジュール

    Architecture and design during the Prepare phase

    6 トピック

    1時間 30 分

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Building a Data Model for Business Architects

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Managing data values for Business Architects

Pega Express overview for Business Architects

Capturing and presenting data

Creating a Rule

Creating a data relationship

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