This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...