Search
Designing a mobile app experience
-
モジュール
Designing a mobile app experience
2 トピック
25 分
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
モジュール
Designing UI for multiple devices
3 トピック
30 分
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring chat queues and routing
-
モジュール
Configuring chat queues and routing
5 トピック
40 分
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Low-code defined
-
モジュール
Low-code defined
5 トピック
50 分
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Dev Studio overview
-
モジュール
Dev Studio overview
1 トピック
15 分
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Initiating a call from a messaging interaction
-
モジュール
Initiating a call from a messaging interaction
1 トピック
10 分
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Perpetual KYC with event-driven architecture
-
モジュール
Perpetual KYC with event-driven architecture
3 トピック
35 分
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Promoting rule reuse with relevant records
-
モジュール
Promoting rule reuse with relevant records
1 トピック
15 分
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...