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Integrating external data
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モジュール
Integrating external data
2 トピック
20 分
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Keyed Data Pages
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モジュール
Keyed Data Pages
1 トピック
15 分
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Measuring system performance
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モジュール
Measuring system performance
5 トピック
1時間 25 分
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Organization records
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モジュール
Organization records
3 トピック
25 分
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
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モジュール
Parallel processing
4 トピック
40 分
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Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Preparing Customer Decision Hub for development
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モジュール
Preparing Customer Decision Hub for development
3 トピック
40 分
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Securing and auditing data
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モジュール
Securing and auditing data
2 トピック
30 分
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Reviewing log files
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モジュール
Reviewing log files
3 トピック
30 分
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Service requests
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モジュール
Service requests
9 トピック
50 分
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Web services
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モジュール
Web services
1 トピック
15 分
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Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...