As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...

Both table layouts and Repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.

One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Financial institutions are legally obligated to understand with who they are engaging in business, as well as the risks. Documentary Requirements...

The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...