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Pega CLM and KYC Foundation

Pega Customer Decision Hub Foundation

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Customer Service Foundation

Pega Digital Messaging

Pega Smart Claims Engine Foundation

  • Mission

    Pega Smart Claims Engine Foundation

    4 Modules

    2 hrs 25 mins

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 hr 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Authenticating customers using Digital Messaging

    • Module

      Authenticating customers using Digital Messaging

      2 Topics

      20 mins

      Visible to: All users
    • Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

    Business conditions

    • Module

      Business conditions

      2 Topics

      20 mins

      Visible to: All users
    • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

    Claim navigation in Pega Smart Claims Engine

    • Module

      Claim navigation in Pega Smart Claims Engine

      5 Topics

      1 hr 20 mins

      Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
    • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

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