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Processing a continuous Data Stream
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Challenge
Processing a continuous Data Stream
6 Tasks
20 mins
Pega Platform -
U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...
Promoting a shadow model to active status
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Challenge
Promoting a shadow model to active status
5 Tasks
10 mins
Pega Customer Decision Hub 8.8 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that customers receive on its website. The bank makes a proactive...
Securing an application using attribute-based access control
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Challenge
Securing an application using attribute-based access control
4 Tasks
30 mins
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Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
Securing an application using role-based access control
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Challenge
Securing an application using role-based access control
2 Tasks
20 mins
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In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
Qualifying an opportunity
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Challenge
Qualifying an opportunity
4 Tasks
10 mins
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Noah has a face-to-face meeting with Ian Thomas from Acme Technologies Corp.
During the meeting, Noah learns that today is Ian's birthday (born in...
Using RBAC to organize and manage access to case attachments
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Challenge
Using RBAC to organize and manage access to case attachments
4 Tasks
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...
Recording robotic automations
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Challenge
Recording robotic automations
2 Tasks
15 mins
Pega Robotic Automation 22.1 -
You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...
Replacing a predictive model
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Challenge
Replacing a predictive model
3 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on its website. The bank makes a proactive...
Reviewing log files
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Challenge
Reviewing log files
1 Task
15 mins
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Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...
Routing email based on content
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Challenge
Routing email based on content
4 Tasks
15 mins
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U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...