With Views, you gain the visualization of a process associated with a data source. To help you create Views quickly and accurately, Pega Process...

Create work groups and assignment types directly in Pega Robot Manager.

The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...

Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega’s omnichannel AI delivers the right action during every...

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...

Organize information for end-users by using layouts and controls for easy navigation through forms.

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...