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Creating a Pega Platform application
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Module
Creating a Pega Platform application
3 Topics
40 mins
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
3 Topics
35 mins
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Debugging application errors
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Module
Debugging application errors
3 Topics
40 mins
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Defining prediction patterns
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Module
Defining prediction patterns
2 Topics
20 mins
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Designing a mobile app experience
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Module
Designing a mobile app experience
2 Topics
25 mins
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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Module
Designing UI for multiple devices
3 Topics
30 mins
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Email bot cases and responses
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Module
Email bot cases and responses
2 Topics
25 mins
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Module
Email Manager portal
6 Topics
55 mins
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Extending Constellation UI options
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Module
Extending Constellation UI options
5 Topics
1 hr 10 mins
Pega Platform '23 -
Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...
Intelligent routing
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Module
Intelligent routing
4 Topics
1 hr
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...