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Organizing robots and assignment types in Pega Robot Manager
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Challenge
Organizing robots and assignment types in Pega Robot Manager
4 Tasks
30 mins
Pega Robot Manager 8.8 -
MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...
Pega Knowledge authoring
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Challenge
Pega Knowledge authoring
5 Tasks
5 mins
Pega Customer Service 8.7 -
You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...
Performing administrative tasks in Pega Knowledge
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Challenge
Performing administrative tasks in Pega Knowledge
3 Tasks
10 mins
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U+Bank is implementing a new remortgaging process for their customers. A Taxonomy Manager has been tasked with ensuring that the Knowledge Management...
Performing data handling with the Toolbox
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Challenge
Performing data handling with the Toolbox
6 Tasks
30 mins
Pega Robotic Automation 22.1 -
A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...
Performing Pega scenario testing
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Challenge
Performing Pega scenario testing
2 Tasks
15 mins
Pega Platform 8.7 -
A member service representative needs to perform the following actions for an Assistance Request application:
- Add a new household using the
Performing Pega unit testing
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Challenge
Performing Pega unit testing
3 Tasks
15 mins
Pega Platform 8.7 -
For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...
Personalizing default sales dashboards
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Challenge
Personalizing default sales dashboards
1 Task
10 mins
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The sales representatives want to see the forecasting instead of the customer sentiment analysis on the dashboard. As a member of the sales operations...
Queuing a task for background processing
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Challenge
Queuing a task for background processing
1 Task
30 mins
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Populating sample data using Monte Carlo data sets
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Challenge
Populating sample data using Monte Carlo data sets
5 Tasks
20 mins
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Preparing for data migration
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Challenge
Preparing for data migration
5 Tasks
25 mins
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U+ Bank, a retail bank, plans to prepare its systems to generate the artifacts and configure the settings that are required to migrate sampled data...