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Accessibility foundations
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Module
Accessibility foundations
4 Topics
50 mins
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Application deployment for Business Architects
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Module
Application deployment for Business Architects
2 Topics
35 mins
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Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Application development management
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Module
Application development management
3 Topics
45 mins
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Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...
Best practices for building accessibility into Pega applications
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Module
Best practices for building accessibility into Pega applications
5 Topics
1 hr 15 mins
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
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Module
Business case for accessibility
3 Topics
35 mins
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Case Life Cycle design for Business Architects
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Module
Case Life Cycle design for Business Architects
6 Topics
1 hr 15 mins
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Debugging application errors
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Module
Debugging application errors
3 Topics
40 mins
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Email bot cases and responses
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Module
Email bot cases and responses
2 Topics
25 mins
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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Module
Email Manager portal
6 Topics
55 mins
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...