Skip to main content

Search

Constellation Adoption

  • Mission

    Constellation Adoption

    5 Modules

    11 Challenges

    12 hrs 10 mins

    Pega Platform '23 Visible to: All users
  • Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

    Note: This...

Pega Customer Decision Hub Foundation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 hr 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Building the customer analytical data model

    • Module

      Building the customer analytical data model

      9 Topics

      1 hr 55 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Module

      Building the Customer Insights Cache

      9 Topics

      1 hr 45 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    DevOps

    • Module

      DevOps

      5 Topics

      50 mins

      All Products Visible to: All users
    • This module outlines the concepts, importance, and the implementation of DevOps practices.

    Extending Constellation UI options

    • Module

      Extending Constellation UI options

      5 Topics

      1 hr 10 mins

      Pega Platform '23 Visible to: All users
    • Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

    Implementing service requests

    • Module

      Implementing service requests

      3 Topics

      20 mins

      Pega Customer Service 8.7 Visible to: All users
    • In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

    Pega Customer Service Case Management Edition introduction

    • Module

      Pega Customer Service Case Management Edition introduction

      3 Topics

      20 mins

      Pega Customer Service 8.7 Visible to: All users
    • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

    Preparing Customer Decision Hub for development

    We'd prefer it if you saw us at our best.

    Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

    Close Deprecation Notice