Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...

Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...