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2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
5 hrs 5 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...
1 hr 15 mins
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
1 hr 25 mins
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
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